Privacy Policy for Alpha Greeno
Effective Date: 30 December 2024
At Alpha Greeno, accessible from www.alphagreeno.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alpha Greeno and how we use it.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information when you interact with our website or services. The types of personal data we may collect include:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Course-related Information: Enrollment details, course preferences, and payment history.
- Technical Data: IP address, browser type, operating system, device information, and usage data.
2. How We Collect Information
We collect information in the following ways:
- Directly from you: When you register for our courses, subscribe to our newsletter, or contact us via email.
- Automatically: Our website may collect technical data automatically via cookies and tracking technologies to improve the user experience.
3. Use of Information
We use the collected information for the following purposes:
- Providing Services: To process course registrations, manage customer accounts, and deliver course-related materials.
- Communication: To send newsletters, promotional offers, course updates, and other information you have requested or expressed interest in.
- Customer Support: To respond to inquiries, complaints, and provide support related to our services.
- Marketing: To improve our offerings, customize content, and offer promotions relevant to you.
- Legal and Compliance: To fulfill legal obligations, enforce our terms and conditions, and protect the security of our users.
4. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
- Consent: When you provide us with personal data (e.g., through website registration), we will ask for your consent.
- Contractual Necessity: Processing is necessary for the performance of a contract (e.g., providing educational services).
- Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and marketing.
5. Data Storage and Retention
We will store your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer necessary, it will be securely deleted or anonymized.
6. Data Sharing
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, email marketing services) to facilitate our services, but they are prohibited from using your data for any other purpose.
- Legal Requirements: We may disclose your personal information when required by law or to protect the rights, property, or safety of Alpha Greeno, our users, or others.
7. Security Measures
We prioritize the security of your personal data. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure.
8. User Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccuracies in your personal data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your data under certain circumstances.
- Right to Data Portability: You can request that we transfer your personal data to another organization in a machine-readable format.
- Right to Object: You have the right to object to certain types of processing, such as direct marketing.
- Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at alphagreeno@gmail.com.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance the user experience. These technologies help us analyze trends, administer the site, track users’ movements, and gather demographic information. You can manage your cookie preferences through your browser settings.
For more detailed information on cookies, please refer to our Cookie Policy.
10. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy only applies to Alpha Greeno’s website, and we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: alphagreeno@gmail.com
- Address: Penang, Malaysia